Creating the Pronto app entailed significant challenges that required innovative solutions and continuous efforts. Here is a brief overview of some of the challenges the Pronto development and development team faced and how they were overcome:

Technology Challenges: One of the most significant challenges was choosing the right technology for the Pronto app, ensuring it provides a seamless and reliable user experience, and adopting modern technologies to achieve the desired performance.

Understanding market needs: It was necessary to understand the needs and requirements of the shipping services market in Libya to ensure the design of an application that effectively meets these needs.

Technical Challenges: The development team faced technical challenges such as integrating multiple systems and ensuring compatibility and stability of the app across multiple platforms.

Operational and Legal Challenges: It was necessary to address operational and legal challenges such as privacy and security laws and local regulations within the country to ensure the app is easily operated and used by drivers and customers.

Marketing and spread challenges: Another challenge was marketing the Pronto application and increasing the spread in the shipping services market, where innovative marketing strategies were adopted, such as promotion through social media and influential partnerships to attract users to spread the application.

Proof of Concept :

It provides strong evidence that the application idea is useful and needed in the shipping services market in Libya. The concept for the Pronto application has been proven as follows: Market response: This is through studying and analyzing the needs of the shipping services market in Libya to identify the opportunities and challenges faced by customers and service providers in this sector. This prompted us to develop an application that meets these needs effectively. Users' reception of the Pronto app idea was positive, as they expressed a willingness to use an app that makes shipping processes easier and more transparent. Initial testing: Initial tests and interviews were conducted with a sample of potential users, who demonstrated strong interest in the proposed features of the Pronto app and saw their importance. Users responded positively to updates and feedback, and continued updates and improvements to the Pronto app reflect the team's commitment to improving the user experience. Market engagement and growth with the Pronto app: The app has witnessed a steady growth in the number of users and completed transactions.

Analyze how the app works:

We analyzed and developed the Pronto app to manage shipments in an innovative and effective way. Here's a brief overview of how the app works and the analysis that was used to produce it in the best possible way: User Registration: The user registers within the app and enters their personal information, such as their name, phone number, and address, with the possibility of entering additional addresses and choosing from them. Shipment and Order Management: The process involves submitting a shipment request through the app. The user enters shipment details, such as the location, type of goods, and requested dates. Orders are analyzed and allocated to appropriate service providers based on the location, capacity, and availability to provide the service to users or customers. Shipment Tracking: Once the request is accepted by the service provider, the user can track the shipment status through the app. They can view the shipment status, such as locations and dates, providing accurate and transparent information to the user. Appointment Management and Organization: The app helps manage appointments related to shipments, as the user can set delivery and loading times based on their preferences. Interaction and Communication: The app provides direct communication between the user and the service provider, such as text messages or notifications, allowing for continuous updates on shipment status. Analysis and Performance Improvement: We were able to enable the app to analyze shipment and transaction data to improve future performance, such as providing reports and statistics on user performance and service quality. Electronic Payment and Reviews: The app allows users to make secure electronic payments and provide reviews and ratings to enhance the user experience and improve service quality.

Web and mobile based solution:

We used the latest technologies in programming the application to enable it to serve its users professionally. These technologies include the following: First, the web: We used Node.JS for back-end programming and development, VUE.JS for front-end programming and development, and MySQL for databases to store data within the application. These technologies are suitable for large systems that require precise handling of large amounts of data. Second, the mobile: We used Flutter, a programming and mobile application development language, to ensure ease of use and high professionalism in creating the application, as it works on both Apple and Android platforms.

Compatibility:

We made sure that the application is compatible with all browsers such as Chrome, Firefox and Safari, and we made the control panel pages responsive to be effective when the administrator opens the control panel from a mobile phone or tablet without the need for a computer. We also made sure that the application is compatible with the application stores platforms Google Play and Apple Store to facilitate downloading the application from any mobile phone, whether Android or iPhone.