Build richer relationships on the world's most widely used messaging platform, with personalized conversations, self-service, commerce, support, and notifications in one place.
“We didn’t even have to evaluate other offerings in the market because we are quite happy with the reliability of Unifonic’s solutions and their exceptional account management.”
Laith Haddad
Head of Product Development,
Abdul Latif Jameel Technology
“Unifonic consistently champions innovation and deeply understands how to connect with our customers. Ultimately, our shared goal is to enhance customer satisfaction, and we’ve been striving to achieve this.”
Ahmed Suliman Gabil
Director of Omnichannel,
Panda Retail Company
“We were able to improve customer satisfaction and ensure that every user feels valued. We also put a reliable process in place for smooth purchase confirmation, reducing fraud attempts and enhancing user safety.”
Mahendra Gurjar
Data Analyst,
Tabby
Transitioning from traditional task-based chatbots, our autonomous AI agents focus on results rather than responses. Our AI is tailored for GCC organizations, processing diverse regional Arabic dialects for localized customer support, cultural fluency, and contextual understanding.
Enterprise & public-sector customers
Conversational AI R&D lineage
Arabic dialect recognition
Annual interaction reaching the entire GCC
Engage prospects with personalized, conversational journeys.
Identify intent, qualify leads, and drive up to 5× higher lead-to-conversion rates and 8x marketing ROI.
Provide instant and empathetic service via WhatsApp, SMS, voice, and web chat. AI agents resolve inquiries and service issues autonomously, handling up to 85% of support interactions.
Build trust by combining smooth onboarding with up to 95% faster identity verification and authentication. Create policy‑aware workflows through conversational, omnichannel experiences.
Detect signals and anticipate needs to strengthen relationships. Implement lifecycle engagement and trigger timely actions to increase loyalty and achieve up to 20% revenue uplift.
Drive acquisition, conversion, and lifecycle engagement with autonomous, personalized journeys that adapt to customer behavior.
Resolve service, onboarding, and support journeys end-to-end, reducing cost-to-serve while improving customer satisfaction.
Unlike traditional software integrations, Unifonic is built on enterprise-grade infrastructure and integrates natively with more than 150 enterprise tools, keeping customer experiences unified, efficient, and secure.
Move beyond responses. AI interprets intent, triggers workflows, and completes customer tasks across systems to keep journeys progressing.